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‎08-09-2022 09:26 AM

HP Recommended
Product: HP DeskJet 3752 All-in-One Printer
Operating System: Microsoft Windows 11

Trying to change the printer REGION from North America to Europe?  

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-14-2022 10:58 AM

HP Recommended

Hi @JMO925,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you moved from North America to Europe and the printer is not accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping


ANAND_ANDY
I am an HP Employee

View solution in original post

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1 REPLY 1

‎08-14-2022 10:58 AM

HP Recommended

Hi @JMO925,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you moved from North America to Europe and the printer is not accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping


ANAND_ANDY
I am an HP Employee

Was this reply helpful? Yes No
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