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HP Recommended

cant connect it. 

2 REPLIES 2
HP Recommended

Physically connected or does not work? You will likely need to engage a Canon website as this is more likely an issue with drivers for the printer which HP would not supply.

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HP Recommended

thanks for trying to help. I had already tried to download from Cannon. There is no update available. I bought another printer. I just would have liked to use this one forever. Such a waste of material. Again, thanks.

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