Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

I am having problems connecting my printer to wi fi

1 REPLY 1
HP Recommended

Hi @BMR5,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

I can help you with that! Here are some general steps to troubleshoot and connect your HP printer to Wi-Fi.

 

Check Wi-Fi Connection:

  • Ensure that your Wi-Fi network is working properly.
  • Make sure your printer is within the range of your Wi-Fi network.

Printer's Wireless Settings:

  • On your HP printer, navigate to the settings or setup menu.
  • Look for the "Wireless" or "Network" settings.
  • Choose the option to set up a new wireless connection.

SSID and Password:

  • Select your Wi-Fi network from the list of available networks.
  • Enter the Wi-Fi password when prompted.

Wi-Fi Direct:

  • Some HP printers have a Wi-Fi Direct option. Check if your printer supports this feature and try connecting using Wi-Fi Direct.

Reset Network Settings:

  • If you're still having issues, you can try resetting the network settings on your printer and then attempt the setup process again.

Printer Software:

  • Ensure that you have the latest HP printer software installed on your computer or device. You can download the latest drivers and software from the official HP website.

Restart Devices:

  • Restart your HP printer, Wi-Fi router, and the device you're trying to print from. Sometimes, a simple restart can resolve connectivity issues.

Check for Interference:

  • Make sure there are no electronic devices or physical obstacles causing interference with the Wi-Fi signal.

Printer Firmware Update:

  • Check if there are any firmware updates available for your HP printer. Updating the firmware can improve compatibility and performance.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.