Trying to install ink cartridges during initial printer setup.

[AMZ44]

HP OfficeJet Pro 8125e. Initial setup. Trying to install ink cartridges. There are orange plastic pieces on them (which I didn't have on my previous printer cartridges.) The picture is not very clear as to how you are supposed to remove them. I don't want to ruin the cartridges, and don't comprehend exactly how they are to be removed. HELP! I am in desperate need of a printer, and phone support is not available on weekends!

[AMZ44]

Thank you ahead of time! I got real brave and used as much strength as I could muster up in my right hand to push it off, but it did it. Think I need a break now!! Have a great weekend. Hoping to get through the rest of the setup!!

[ferRX]

Hi @AMZ44 

You need to twist the orange plastic a little bit and pull to remove it.

• 

Also you can check the steps in the next video:

>> https://youtu.be/0Oq7bPLw3c0?si=Kv3Smb8Cnow5QWEj&t=226

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[AMZ44 · Accepted solution]

Thanks for the video! Wish I would have had it yesterday, but was getting so frustrated trying to work with the cartridges, and afraid to push so hard on that orange plastic piece. I finally gave it all I had & then some and got one off. Smooth sailing after that. Still working a bit with the wi-fi situation & computer, but at least I was able to get the page I needed printed and then copied!  Have a Great Day!! 

[ferRX]

Great 😊, nice to know that steps provided in video worked and now is solved !

Best regards,

ferRX.