Trying to print 3x5, and there’s no custom option.

[salmonlattes]

I want to print something onto 3 x 5 notecards, but it isn’t giving me the option.

I looked up the specifications of the printer, and it says it does “3x5 custom”, but there’s no way for me to make a custom size. I read multiple posts from these forums and none seemed to fix it, including following a guide on how to make a custom form in the Print Server Properties, but that doesn’t show up as an option in the actual print preview page (nor do many on the list in the print server properties.) 

[Dragon-Fur]

@salmonlattes 

Welcome to the HP Community --

There are indeed indications that the printer supports the paper size.

The paper type might be restricted to Index paper (200 gsm).

Product Specifications for the HP DeskJet 2729 All-in-One Printer (7FR54D)

Partial Excerpt - section Paper Handling

Media sizes, custom (metric)	89 x 127 to 215 x 279 mm
Media sizes, custom (U.S. standard)	3 x 5 to 8.5 x 14 in
Media types	Plain paper, Photo paper, Brochure paper
Media weight supported (metric)	A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²

There are a couple of reasons why the custom paper size, -- even marked as supported -- is going to present significant challenges when you try to print on the tiny paper.

The printer does not support Borderless AND the printer requires a larger margin along the bottom edge of the paper.

Bottom margin:  12.7mm (1/2 inch)

On a 3x5 inch Index card, the margin limitation leaves very little room for adding text or image content on tiny paper.

Borderless Printing

No

Print Margin Bottom (A4)	12.7 mm
Print Margin Left (A4)	3 mm
Print Margin Right (A4)	3 mm
Print Margin Top (A4)	3 mm

There is no software, firmware, or alignment that changes the larger margin requirement.

The solution is to keep all data inside of 1/2 inch on the bottom edge.  This includes all page numbers, footer information, or other notations.

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What else?

I am not at all sure how -- or whether -- you can tell the printer about the custom sized paper.

Normally paper size / type adjustments are entered in the Embedded Web Server (EWS).

The size, if it can be added, would be set / added in the section for "Small" paper.

EWS – Tray and Paper Management

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

OR

Alternate Style EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

And (in addition and as available)

Section Print > Default Print Options > Select default tray

Retain_Printing_Preferences_20

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP DeskJet 2700 All-in-One Printer series  

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

[salmonlattes]

Thank you for replying! For some reason I’m unable to access the EWS? The papers I printed out say it’s connected, and I’m not using a proxy server, but I keep getting the error that the site can’t be reached.

[Dragon-Fur · Accepted solution]

@salmonlattes 

You are welcome.

Some browsers really don't like local address URLs.

Others will complain but let you "override" and get in.

Try a different browser.

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"