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‎08-14-2023 03:08 PM

HP Recommended
Product: HP LaserJet Pro M201dw
Operating System: Other

MAC OS Ventura 13.4.1 trying to update firmware on m201dw get mess from MACOS 

“HP Firmware Updater.app” can’t be opened because Apple cannot check it for malicious software.

Category:
4 REPLIES 4

‎08-14-2023 03:20 PM

HP Recommended

You should be able to force your MAC to run the App.

https://support.apple.com/en-ca/HT202491

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎08-14-2023 03:37 PM

HP Recommended

I did go to MACOS Privacy/Security Settings and changed it to allow anyway but it then looked like it was going into the firmware of the Mac instead of the printer so I shut it down.  isn't this supposed to be a printer firmware update?

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‎08-14-2023 04:29 PM

HP Recommended

Repairatrooper, I got some gonads and let her rip.  It finally asked me for an ip address then I knew it was right. It worked!  Thanks, very much

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‎08-14-2023 04:33 PM

HP Recommended

Yes a firmware update only applies to the printer, it should not need to make any changes to your computer.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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