Trying to set up an HP DeskJet2800e printer. made it to step #3on setup guide. then it came to a sc

[Baldy46]

Trying to set up an HP DeskJet2800e printer. made it to step #3on setup guide. then it came to a screeching halt.  I have removed the old printer from my iMac.  Any suggestions ?

[Kuroi_Kenshi]

@Baldy46,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Here are a few general troubleshooting steps to help you move forward.

Restart Everything

• Power off your printer, iMac, and router.
• Wait about 30 seconds, then turn them back on.
• Retry the setup process.

Check HP Smart App

Since you're using an iMac, you'll need the HP Smart app:

• Download it from the Mac App Store if you haven't already.
• Open the app and follow the on-screen instructions to add your printer.

Reset the Printer’s Network Settings

If Wi-Fi setup is the issue, reset the printer's network settings:

• Press and hold the Wireless and Cancel buttons for 5 seconds until the Wi-Fi light blinks.
• Reconnect via HP Smart.

Use a USB Cable for Initial Setup

If Wi-Fi is not working, try connecting your printer to your iMac with a USB cable.

• HP Smart should recognize the printer and help complete the setup.

I hope this helps.

Take care and have a good day.

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