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‎03-07-2022 10:53 AM

HP Recommended

I am trying to set up my new printer but it will not connect to my wifi

Category:
1 person had the same question
2 REPLIES 2

‎03-10-2022 10:01 AM

HP Recommended

Hi @Suzanne216,

 

Welcome to the HP Support Community

 

I'd like to help!

 

To assist better -

 

  1. Are you trying to connect your printer to your home network or public network?
  2. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 
  3.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network ban?

 Keep me posted. 

 

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‎05-23-2023 02:22 PM

HP Recommended

Hi community!

 

The link below may be useful:

 

https://support.hp.com/us-en/document/ish_4780153-4678140-16

 

SofiaML
HP Support Community

I work on behalf of HP.
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