Trying to verify a notification from HP is not a scam.

[HMAC1025]

hello, my father received a notification on his computer stating that the warranty on his printer is expired, which it is, however he is trying to figure out if this particular notification is from HP before going through with renewing the warranty. 

 

[Dragon-Fur · Accepted solution]

@HMAC1025 

The image was rejected from public view because it contains private information.

That said, I did look at it and I cannot tell for sure.  Could go either way...

I'd avoid it unless you can find a way to be satisfied that the offer is legitimate.

There is no such thing is "renewing" an expired Warranty.

I am not nit-picking at the wording - the definitions can make a difference.

If the product Warranty is recently expired, the printer might be eligible for a Care Pack purchased Warranty package.

Care Pack is a one time purchase that extends the Warranty.

Packages vary by product, the type of coverage, and when the product Warranty expired.

Previous damage is not covered, of course.

Start here (at the HP Store):

• Care Pack Plans

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[HMAC1025]

Thank you so much for your response! It’s definitely more than helpful!

Best,

  Holly

[Dragon-Fur]

@HMAC1025 

You are welcome, Holly!

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"