Turn off Duplex printing

[chillnc]

Officejet PRO 8020, recent update added duplex printing which I do not want.  Need directions on how to turn off.

Thank you

[A_Gayathri]

Hi @chillnc,

Welcome to The HP Support Community. 

Thank you for posting your query, I will be glad to help you.

I understand you want To turn off duplex printing on your Officejet Pro 8020,
To assist you better May I know the operating system you have on the system
Mac or MS Windows?
 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[chillnc]

The  OS is Mac Sonoma 14.3 

Thanks

[A_Gayathri]

Hi @chillnc,

Thank you for your reply 

To turn off duplex printing on your HP OfficeJet Pro 8020 printer from a Mac running Sonoma 14.3, you can follow these steps:

• Open System Preferences: Click on the Apple menu in the top-left corner of your screen and select "System Preferences" from the dropdown menu.
• Select Printers & Scanners: In the System Preferences window, click on the "Printers & Scanners" icon.
• Select your Printer: From the list of printers on the left-hand side of the window, select your HP OfficeJet Pro 8020 printer.
• Access Printer Settings: After selecting your printer, you should see a series of buttons below the list. Click on the "Options & Supplies" button.
• Adjust Printer Settings: A new window will appear. Look for a tab or section labeled "Driver" or "Utility". Click on it to access additional printer settings.
• Disable Duplex Printing: Within the driver or utility settings, you should find an option related to duplex (double-sided) printing. Look for a checkbox or dropdown menu that allows you to select duplex printing options.
• Turn Off Duplex Printing: Uncheck any options related to duplex printing or select "Off" or "Simplex" instead of "Duplex" or "Two-sided".
• Save Changes: Once you've disabled duplex printing, make sure to save your changes by clicking the "OK" or "Save" button.

After following these steps, your HP OfficeJet Pro 8020 printer should default to single-sided printing instead of duplex printing. Make sure to test a print job to confirm that the changes have been applied successfully.

Please refer to this document: User Guide HP OfficeJet Pro 8020 series

 I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[chillnc]

After selecting your printer, you should see a series of buttons below the list. Click on the "Options & Supplies" button.

Under options and supplies it does not list printer settings. It list the printer name computer type, and the driver version 3 only. Nothing else is listed.

Under the driver version there is another button to “Show Printer Web Page” clicking on this brings me out to a embedded web page that is encrypted. I cannot get any selections off it.

Afer that there isn't anywhere else I can go

[A_Gayathri · Accepted solution]

HP@chillnc ,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that  This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.m

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!