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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Two issues: Scanning and duplex printing.

Create an account on the HP Community to personalize your profile and ask a question
12-02-2021 03:39 PM
When I reinstalled the driver for my HP 7310, I could no longer scan. I was not surprised as this has frequently happened. I cannot scan from the printer. Nor can I find the scan app I was using before.
Also, when duplex printing, everything was done on the long edge even when I selected the short edge.
These are not real biggies but they continue to be
12-05-2021 08:43 AM
Hi @bullseye19,
I'd like to help!
I understand you are unable to scan or duplex print.
HP Officejet 7310 All-in-One Printer driver for windows 10 is not available from the HP website. However, you can install the printer using windows built-in drivers
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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