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- Two page letter is suppose to print on letterhead then plain...

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05-20-2022 05:13 AM - edited 05-25-2022 05:22 AM
Product: HP Laserjet Enterprise M607
Operating System: Microsoft Windows 10 (64-bit)
I have a customer that sometimes needs to print a 2 page letter. First page on letterhead (tray 2) and the subsequent page from manual feed {tray 1). However it prints the letter using letterhead for both pages. I sat at her computer for half an hour one day, trying different settings, but to no avail. All other documents that are more than 2 page will print correctly, which means it uses letterhead for the first page and bond paper for the rest. I am unable to find a solution on the internet to this problem.
Any help will be greatly appreciated.
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