Two-sided Printing

[Jenean_B]

The specifications stated that automatic duplex (two-sided) printing is an option, but when attempting to print a document, it is not available in the printer settings on my laptop, BUT I can air print double-sided from my cell phone just fine. How do I fix this and make that option available on my Windows 11 laptop? Thank you!

[Dragon-Fur]

@Jenean_B 

Welcome to the HP English Community --

Duplex / 2-sided printing is offered for supported paper sizes and types.

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Load paper

Load the paper according to the instructions in your printer's user manual.

 User Guide – HP Envy 6100e Series – HP Envy 6500e Series

Starting on Page 10

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Printer - Tray and Paper

Next,

The current paper size / type settings should be set in Tray and Paper --

Because the printer lacks a full touchscreen Printer Control Panel, tray and paper settings are done using the Embedded Web Server (EWS).

EWS > HP Document / How-to (InkJet Printers – Original Format)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

General Example - EWS (Original format) - Tray and Paper

EWS_9025_Preferences_Tray_and_Paper_Management_All_13

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Job Configuration

Various important references

Tech Takes - Changing Print Settings: How to Fast Print from Your Windows PC

Change print settings

Printing Preferences: HP print settings guide (Windows, Mac)

General Example - Printing Preferences 

9025_Printing_Preferences_Everyday_11

HP Document: HP Printers - Creating Custom Paper Sizes

Example - HP Smart - Windows - Simple PDF Print

HP_Smart_Win_PDF_Print_11

General Example - Adobe Reader - PDF Print

PDF_Reader_Main_Menu_Border_7

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Message Content References

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

Video

 HP Smart Tank 7001 | 720 All In One printer: How to Print a 2 sided document  (Automatic 2-sided / Duplex)

Media Specifications

Media Size (facet)	Letter; A4; B5; 4 x 6 in; Executive
Media Sizes Custom (imperial)	Simplex:3 x 5 to 8.5 x 12 in; Duplex:3 x 5.5 to 8.5 x 11.7 in
Media Sizes Custom (metric)	Simplex: 76.2 x 127 mm to 216 x 304.8 mm; Duplex: 76.2 x 127 mm to 216 x 297 mm
Media Types	Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media Weight Recommended (imperial)	20 lb
Media Weight Recommended (metric)	75 g/m²
Media Weights Supported, By Paper Path (Imperial)	Plain paper: 16 to 24 lb; HP envelopes: 20 to 24 lb; HP cards: up to 53 lb; HP photo paper: up to 80 lb
Media Weights Supported, By Paper Path (metric)	Plain paper: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP photo paper: up to 300 g/m²

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Envy 6555e All-in-One Printer  

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