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HP Recommended
HP OfficeJet Pro 9015e All-in-One Printer
Microsoft Windows 11

Can someone help me clear the error UA_400_EB000U0410 for my OffiiceJet 9015e printer running windows 11

1 REPLY 1
HP Recommended

Hi @avb-1,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding the the UA_400_EB000U0410 error on your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Restart the Printer: Turn off the printer, unplug it from the power source, wait for about a minute, and then plug it back in and turn it on.

Update Printer Firmware: Ensure the printer firmware is up-to-date. Go to HP's support page and search for your printer model to download the latest firmware updates.

Check Printer Connections: Make sure that all physical connections to the printer (such as USB or network cables) are secure and properly connected.

Software and Driver Updates: Ensure you have the latest printer drivers installed on your Windows 11 PC. You can get the latest drivers from HP’s official website.

Paper and Ink Levels: Check if there’s any issue with paper jams or low ink levels, as these can sometimes trigger error messages on HP printers.

Network Connectivity: If your printer is connected through Wi-Fi, ensure that it is connected to the correct network and that the connection is stable.

 

Take a look at one of our numerous approved solutions that has benefited others: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/error-Code-UA-400-EB000U0410/td-p...

 

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.