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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: UNABLE TO PRINT DIRECTLY

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04-22-2022 08:00 AM
HP OJ 8025E. Until recently worked fine, we didn't change anything. Now when my wife tries to send a print job using a drop cable NOT networked, the printer fails saying it's not on the network. Why do we need to have the printer on a network if we want to print using a cable? Is there a solution aside from buying a printer from a different vendor that does still allow direct printing?
04-25-2022 11:53 AM
Hi @Fstein231,
Welcome to the HP Support Community
I'd like to help!
I understand you are unable to print using a USB cable
To assist better -
- Were you able to install the USB printer?
- Have you selected the USB printer before printing?
Meanwhile, Use HP Print and Scan Doctor to check connectivity
Download a special version of HP Print and Scan Doctor specifically created to help with printer offline conditions.
- Download HP Print and Scan Doctor.
- Run HPPSdr.exe from the download location on your computer.
- Once HP Print and Scan Doctor opens, click Start, and then select your printer.
- If your printer in not in the list, turn it off and on, and then click Retry.
- If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
- If a screen prompts you to turn on printer updates, click Yes.
- If a screen prompts you to make your printer the default printer, click Yes.
Hope this helps! Keep me posted.
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