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‎06-03-2025 12:33 PM

HP Recommended
Product: HP 14 Laptop PC 14-d5000 (4T804AV)
Operating System: Microsoft Windows 11

USB-C port not working with the USB-C -HDMI adaptor on my laptop. I am using a USC-C HDMI UGREEN

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1 REPLY 1

‎06-03-2025 01:16 PM

HP Recommended

Your notebook's USB-C port does not support video output which is why the USB-C -HDMI adapter is not working.

 

Your notebooks USB-C port can provide data transfer, and (for select products), charges small devices (such as a
smartphone) when the computer is on or in sleep mode.

 

 

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