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HP OfficeJet Pro 9015 All-in-One Printer
Microsoft Windows 11

I know that this is an old driver, but it just popped up and will not install, showing an error message. I have run the MS fixes and still won't install. Any hints on a fix?

Thank you for your time.

3 REPLIES 3
HP Recommended

Hi @Beard64 

 

1. Download the Microsoft Updates Tool

>> http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

 

2. Follow steps from the next video:

>> https://www.youtube.com/watch?v=j7t3k0e43tM&ab_channel=AarohanTechSol

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hello. While I would like to thank you for the possible answer, I ran into a snag. It seems that I can't download the program as I get a message that this would hurt my computer, so it won't let me. I tried to work around it and still tells me no. If you can suggest something else, that would be fine. 

HP Recommended

Dear sir,

As I mentioned before, I am not able to d/l the MS cab file as my system says it will harm my system. I did check and the driver is installed. However, how do I remove the driver still trying to install. I have tried to reset the services, and it is still there. It is getting annoying and don't know where to turn to.

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