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USP Printer Setup

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HP Laserjet P1102w
Microsoft Windows 10 (64-bit)

I have a new Laserjet P1102w and am trying to set it up on a Windows 10 64bit PC. I have tried several USB cables. I have rebooted, and tried everything I can think of. I don't have Wi-Wi, so I want to use USB. But no matter what support software from HP I use, they cannot find the printer. I have tired the printer turned on and off.


The CD that came with it...the computer won't run the software because there is danger of something. or other. I would be glad to hire someone to trouble shoot it. Any ideas?

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Welcome to the HP support community.


Where did you download the printer driver from?

Note: Don't connect the USB cable in until prompted during the install.



Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver.

Click here to download the driver.


Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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