Unable to Download Drivers from HP site for DJ1112 printer. On MAC OS 14 Sonoma

[KittyVonB]

My 2019 MacBook Pro took a dump last weekend and had to rebuild at apple store. Everything got wiped. Running OS 14.1 Sonoma and I'm unable to download, find or install HP print driver for this printer (Deskjet 1112). I keep getting directed to:

1. download "HP Easy Start" app

2. after I click on my printer (it detects HP 1110 printer, mine is HP 1112 printer)

3. it spools then gives message "We were not able to automatically locate any software options for this product. Please go to the HP Website and search for product solutions there."

4. links me back to HP support page

5. I click on MAC OS 14 Sonoma

6. It downloads THE SAME APP as above that doesn't work "HP Easy Start" app

7. Cycle repeats

8. have downloaded same smart start app around 20 times

9. have tried in safari and chrome

10. Im connected via usb to printer

11. this printer does not have Bluetooth technology

[Raj_05]

Hi @KittyVonB,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like you're having trouble installing the HP printer driver on your MacBook Pro running macOS 14.1 Sonoma for your HP DeskJet 1112 printer. Let's try a few troubleshooting steps.

Solution 1: Manual Installation

1. Visit HP Website: Go to the official HP support website: HP DeskJet 1112 Printer Support

2. Manually Download Driver: Look for the manual download option for the driver. It might be available as a separate download rather than using the HP Easy Start app.

3. Install Driver: After downloading the driver, follow the installation instructions provided on the HP website.

Solution 2: Use Apple Software Update

1. Connect Printer: Make sure your HP DeskJet 1112 is connected to your MacBook Pro via USB.

2. Open Apple Software Update: Open "System Preferences" on your MacBook Pro and select "Software Update." Check for any available updates.

3. Install HP Printer Software: If there's an HP printer software update available, it will be listed. Install the update, and it should include the necessary drivers for your printer.

Solution 3: Remove Existing HP Software

1. Uninstall Existing Software: Remove any existing HP printer software or drivers that you have downloaded or installed.

2. Restart Your Mac: Restart your MacBook Pro to ensure that any residual processes are cleared.

3. Try HP Easy Start Again: Download HP Easy Start again and try the installation process. Make sure the printer is connected via USB during this process.

Additional Tips:

• Ensure that your USB cable is in good condition and securely connected.
• Check if there are any firmware updates available for your HP printer on the HP support page.

Try these steps, and hopefully, one of them will resolve the issue.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support