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- Unable to connect HP Deskjet 1051 to MAC OS Sonoma 14.4.1

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05-13-2024 12:46 PM
How can I connect an HP Deskjet 1051 to my Macbook Pro running Sonoma 14.4.1. I downloaded what I thought are the latest drivers from HP but in trying to install it I got a message that said I need to upgrade the driver, which I cannot find. Please help.
Thx
05-14-2024 03:41 PM
Hi @JonAlex212,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing an issue with connecting your printer to your Mac device.
A) Please follow the steps below to perform a power drain.
1) Take out the cartridges
2) Unplug the power cord from the printer & wall.
3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.
5) Insert the cartridges back into the printer.
Remove the cartridges > Unplug the power cord > Wait for 30 seconds > Plug the power cord back in > Insert the cartridges
B) Kindly refer to the steps on this link to update the printer firmware and let me know if that resolves the issue.
C) If the issue still persists, Please follow the steps below to uninstall and reinstall the printer software.
1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.
2) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.
Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a good day
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee