Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-04-2022 04:19 AM

HP Recommended
Product: HP DeskJet 2723 All-in-One Printer
Operating System: Microsoft Windows 11

Unable to connect to printer through WIFI. Tried HP smart from mobile and from laptop, I could select my printer but then it gets stuck and says 'Unexpected error occurred, restart your printer and the HP smart app and try again". Tried several times but the problem exists.

Kindly help!

2 people had the same question
1 REPLY 1

‎09-06-2022 01:21 AM

HP Recommended

Hi @PreethW ,

 

Follow the steps to install your Wifi printer from the next video:

https://www.youtube.com/watch?v=4jlBDuLi31s&ab_channel=CopyPrintScan

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.