Unable to connect HP Smart Tank 529 printer with my MacBook

[Ruth2026]

i’m using an HP Smart Tank 529 printer, which doesn’t have Wi-Fi connectivity. I’m trying to connect it to my MacBook Air M1via a wired USB connection, but my MacBook is not detecting the printer.

Could you please help me with the correct drivers or steps to get this printer working on my Mac?

[Kuroi_Kenshi]

Hi @Ruth2026,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP Smart Tank 529 not being detected by your MacBook Air M1 over USB. Let’s go through a few checks.

Before we proceed:
Which macOS version are you currently using?

Meanwhile, you can follow these steps:

Step 1: Verify USB Connection

• Turn off the printer.
• Disconnect the USB cable from both ends.
• Reconnect the cable directly to the Mac using a USB-C adapter if required.
• Avoid USB hubs or docking stations.
• Turn the printer back on and wait 30 seconds.
• If possible, test with a different USB cable.

Step 2: Add Printer Manually in macOS

• Open System Settings.
• Select Printers & Scanners.
• Click Add Printer, Scanner, or Fax.
• Wait for the printer to appear in the list.
• In the “Use” field, select AirPrint if available.
• Click Add.
• If the printer does not appear, unplug and reconnect the USB cable and try again.

Step 3: Reset macOS Printing System

• Open System Settings > Printers & Scanners.
• Right-click in the printer list area.
• Select Reset printing system.
• Confirm the reset.
• Restart the Mac.
• Add the printer again.

Note: This removes all existing printers from the Mac.

Step 4: Install Latest HP macOS Driver

• Visit the HP support website.
• Enter “HP Smart Tank 529.”
• Select your exact macOS version.
• Download the full feature software or Easy Start package.
• Install and restart the Mac.
• Add the printer again from Printers & Scanners.

Step 5: Check Scanner Detection

• Open Applications.
• Launch Image Capture.
• Check if the printer appears in the device list.
• If listed, attempt a test scan.

If printing works but scanning does not, the macOS version may limit scanning support.

I hope this helps.

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Best regards,