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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Unable to connect for printer software update

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02-28-2019 11:26 AM
My desktop PC is giving an HP Printer Software Update error message: hpqusgh "Could not connect to Content URL/Default Content". Can anyone tell me how to fix this?
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Accepted Solutions
03-01-2019 01:43 PM
Welcome to the HP Support Community
The file hpqusgh is part of the HP Customer Participation Program.
You can uninstall the HP Customer Participation Program through Add/Remove programs, which should get rid of the error.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
03-01-2019 01:43 PM
Welcome to the HP Support Community
The file hpqusgh is part of the HP Customer Participation Program.
You can uninstall the HP Customer Participation Program through Add/Remove programs, which should get rid of the error.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee