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HP Recommended

Purchased a new HP OfficeJet Pro 9125e and cannot connect it to my wifi

1 REPLY 1
HP Recommended

Hi @Springs12 

 

Check the network you are using for connect printer is a 2.4 Ghz, for more compatibility and easy install.

 

1. Restore Network settings with the next steps:

  • On the control panel, touch "Menu" > "Settings" > "Network."

  • Scroll to "Restore Network Settings" and touch "Restore."

  • ferRX_0-1723274863657.png

2.  Then you can try with the "Wifi-Setup Wizard"

 

3.  Also you can start Setup process with a mobile device:

  • ferRX_1-1723275104604.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.


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