• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎12-19-2024 01:59 AM

HP Recommended
Product: HP ENVY 5541 All-in-One Printer

I have a Macbook M1 running Ventura 13.7.2 and I have been printing fine for the past year. All of a sudden my laptop won't connect with the printer. I have uninstalled all hp drivers and deleted the printer from my list. When I go to add it again via system settings > add printer > it can see the printer, which I select and auto selects the software. I go to Add and it comes up with an error - 

Unable to connect to ‘HP ENVY 5540 series [C65ECA].ipps._tcp.local.’ due to an error. Would you still like to create the printer?

I have tried via the HP software but still can't connect.

 

I also have an older Macbook and this is all fine, I can print and scan no problem.

 

The issue is with my M1 mac and perhaps compatible drivers? HP doesn't know what to do...

Category:
1 REPLY 1

‎12-19-2024 02:55 AM

HP Recommended

Solved - Just needed to restart my router!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.