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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Unable to enter details to register product

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01-30-2023
09:19 AM
- last edited on
01-30-2023
10:43 AM
by
MayS
I'm trying to register my printer online but none of the boxes allow me to enter anything in.
Keyboard works and I can enter in other websites but won't let me enter any details on the registration page.
Anyone else experienced this? Any fixes?
I've tried to contact support but the virtual assistant is useless.
I bought my printer in Feb-22 but warranty expired before I bought it. It expired Dec-21
02-05-2023 10:33 PM
Hi @KPix1
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing warranty dispute issues with HP Neverstop Laser 1001nw.
Please raise a dispute by following steps in this link.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee
02-05-2023 10:42 PM
Hi @KPix1
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing warranty dispute issues with HP Neverstop Laser 1001nw.
Please raise a dispute by following steps in this link.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee