Unable to find the installer for this printer Photosmart C6180 All in one

[COCOLOCO2]

When i try to install, it says i need the installer. Then i click to get installer and it takes me to the hp website. Then i dig a little more and find that its retired. Am i just unable to install this printer? It was a freebie but my other one quit working. Thanks for the help!

It also says driver not available in my settings

[A_Gayathri]

Hi @COCOLOCO2,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the HP Photosmart C6180 All-in-One Printer is indeed an older model, you can try a few options to get your printer working.

Option 1: Use Windows Built-in Drivers

Windows often has built-in drivers for older printers. You can try adding the printer manually through the Devices and Printers settings.

1. Open Settings:
   • Press Windows key + I to open the Settings menu.
2. Navigate to Devices:
   • Go to Devices > Printers & scanners.
3. Add a Printer:
   • Click on Add a printer or scanner.
   • Wait for Windows to search for available printers.
4. The printer I want isn't listed:
   • Click on The printer that I want isn't listed.
   • Select Add a local printer or network printer with manual settings.
5. Choose a Printer Port:
   • Use an existing port (e.g., USB001 for a USB-connected printer) or create a new port if needed.
6. Install the Printer Driver:
   • Select HP from the Manufacturer list.
   • Look for HP Photosmart C6100 series in the Printers list. If it's not there, you may need to update Windows to get the latest drivers.
7. Complete the Installation:
   • Follow the prompts to complete the installation.

Option 2: Use Windows Update

1. Open Settings:
   • Press Windows key + I to open the Settings menu.
2. Navigate to Update & Security:
   • Go to Update & Security > Windows Update.
3. Check for Updates:
   • Click on Check for updates to ensure your system is up-to-date.
   • Sometimes, Windows Update can automatically find and install the necessary drivers for older printers.

Option 3: Use HP Universal Print Driver

HP offers a Universal Print Driver that works with many older models.

Download the HP Universal Print Driver: Software and Drivers for HP Universal Print Driver for Windows

• Go to the HP Universal Print Driver page.
• Download the HP Universal Print Driver for Windows PCL6.

Install the Universal Print Driver: 

• Run the downloaded installer.
• Follow the on-screen instructions to install the driver.
• When prompted, choose the connection type (USB or network).

Refer to this document: HP Photosmart C6180 All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.