Unable to install driver using EasyStart

[TomKatMac]

Following is entries from HP Easy Start log...

2026-1-8 14:51:4 GMT -6.0 <Info>: [OSPSetupStageManager] - Arguments: (

    "/var/folders/tq/f97hb3y54zdbhbmjd00j8gpw0000gn/T/AppTranslocation/67931140-BAA2-4DD9-B409-D75B28E5AA6F/d/HP Easy Start.app/Contents/MacOS/HP Easy Start"

)

2026-1-8 14:51:4 GMT -6.0 <Info>: Got the stage info: (null)

2026-1-8 14:51:10 GMT -6.0 <Info>: [OSPDeviceDiscoveryManager] - Wireless browser start is requested

2026-1-8 14:51:10 GMT -6.0 <Info>: [OSPDeviceDiscoveryManager] - Wi-Fi pover is off.

2026-1-8 14:51:10 GMT -6.0 <Warning>: [OSPDeviceDiscoveryManager] - Wireless network change timeout 

2026-1-8 14:51:10 GMT -6.0 <Info>: [OSPDeviceDiscoveryManager] - Starting USB devices browser.

2026-1-8 14:51:10 GMT -6.0 <Info>: [OSPDeviceDiscoveryManager] - Requested Bonjour browsiner start. Network state: Network state: en6: OFF en0: ON en1: OFF en2: OFF en3: OFF en4: OFF en5: OFF

2026-1-8 14:51:10 GMT -6.0 <Info>: [OSPDeviceDiscoveryManager] - Starting Bonjour browser.

2026-1-8 14:51:10 GMT -6.0 <Info>: [OSPPrintServicesBrowser] - start browsing

2026-1-8 14:51:11 GMT -6.0 <Info>: [OSPDeviceDiscoveryManager] - Wi-Fi pover is on.

2026-1-8 14:51:11 GMT -6.0 <Info>: [OSPDeviceDiscoveryManager] - Starting wireless networks browser.

2026-1-8 14:51:13 GMT -6.0 <Warning>: [OSPDeviceDiscoveryManager] - Wireless network change timeout 

2026-1-8 14:51:16 GMT -6.0 <Warning>: [OSPDeviceDiscoveryManager] - Wireless network change timeout 

2026-1-8 14:51:17 GMT -6.0 <Warning>: [OSPDeviceDiscoveryManager] - Wireless network change timeout 

2026-1-8 14:51:29 GMT -6.0 <Info>: [OSPNotPublishedPrinterSearcher] - Serching with URLs: (

    "172.30.50.202"

)

2026-1-8 14:51:29 GMT -6.0 <Info>: [LKLEDMSession] - start printer resolving

2026-1-8 14:51:29 GMT -6.0 <Info>: [LKLEDMAccessOperation] - Request completed, result: OSPLEDMDiscoveryTree

2026-1-8 14:51:29 GMT -6.0 <Info>: [OSPNotPublishedPrinterSearcher] - LEDM Request to http://172.30.50.202/ is complete with model: nil

2026-1-8 14:51:30 GMT -6.0 <Info>: [OSPNotPublishedPrinterSearcher] - IPPRequest to ipp://172.30.50.202:631/ipp is completed with model: HP Color LaserJet MFP E87750

2026-1-8 14:51:30 GMT -6.0 <Info>: [OSPNotPublishedPrinterSearcher] - Device is found

2026-1-8 14:51:33 GMT -6.0 <Warning>: [OSPDeviceDiscoveryManager] - Wireless network change timeout 

2026-1-8 14:51:48 GMT -6.0 <Warning>: [OSPDeviceDiscoveryManager] - Wireless network change timeout 

2026-1-8 14:51:56 GMT -6.0 <Info>: [LKLEDMSession] - start printer resolving

2026-1-8 14:51:56 GMT -6.0 <Info>: [LKLEDMAccessOperation] - Request completed, result: OSPLEDMDiscoveryTree

2026-1-8 14:51:56 GMT -6.0 <Info>: [OSPDeviceDiscoveryManager] - Stopping wireless networks browser.

2026-1-8 14:51:56 GMT -6.0 <Info>: [OSPDeviceDiscoveryManager] - Stopping USB devices browser.

2026-1-8 14:51:56 GMT -6.0 <Info>: [OSPDeviceDiscoveryManager] - Stoping Bonjour browser.

2026-1-8 14:51:56 GMT -6.0 <Info>: [OSPPrintServicesBrowser] - stop browsing

2026-1-8 14:51:56 GMT -6.0 <Info>: [OSPPrintServicesBrowser] - start browsing

2026-1-8 14:51:59 GMT -6.0 <Info>: [OSPPrintServicesBrowser] - stop browsing

2026-1-8 14:51:59 GMT -6.0 <Info>: [OWSLEDMSessionResolveTask] - Resolving device URL(s)

2026-1-8 14:51:59 GMT -6.0 <Info>: [LKLEDMSession] - start printer resolving

2026-1-8 14:51:59 GMT -6.0 <Info>: [LKLEDMAccessOperation] - Request completion status: 200, response is not needed

2026-1-8 14:51:59 GMT -6.0 <Info>: [LKPrinterResolvingOperation] - Printer resolving succeeded

2026-1-8 14:51:59 GMT -6.0 <Info>: [OWSDeviceSetupSession] - Resolving LocaleAndLanguage task

2026-1-8 14:51:59 GMT -6.0 <Info>: [LKLEDMAccessOperation] - Request completed, result: OWSLEDMDiscoveryTree

2026-1-8 14:51:59 GMT -6.0 <Info>: [OWSDeviceSetupSession] - Resolving OWS Setup task

2026-1-8 14:51:59 GMT -6.0 <Info>: [OWSDeviceInfoFetchingTask] - Fetcing device info

2026-1-8 14:51:59 GMT -6.0 <Info>: [OWSDeviceInfoFetchingTask] - Got the device info

2026-1-8 14:51:59 GMT -6.0 <Info>: [OWSInstallationSessionInitiationTask] - Creating session

2026-1-8 14:52:0 GMT -6.0 <Info>: [OWSJSONFetchingTask] - Response status: 200, time zone: CST

2026-1-8 14:52:0 GMT -6.0 <Info>: [OWSJSONFetchingTask] - Response status: 200, time zone: CST

2026-1-8 14:52:1 GMT -6.0 <Info>: [OWSJSONFetchingTask] - Response status: 200, time zone: CST

2026-1-8 14:52:1 GMT -6.0 <Info>: [OWSJSONFetchingTask] - Response status: 200, time zone: CST

2026-1-8 14:52:1 GMT -6.0 <Info>: [OWSActionLoopTask] - Got action to execute: SetupDeviceSoftware (https://oss.hpconnected.com/oss/installs/3b0801117402573b538ced6383d0f4fa/7c3e705c071e4fa092e4c5c097...)

2026-1-8 14:52:1 GMT -6.0 <Info>: [LKLEDMSession] - start printer resolving

2026-1-8 14:52:1 GMT -6.0 <Info>: [LKLEDMAccessOperation] - Request completed, result: OSPLEDMDiscoveryTree

2026-1-8 14:52:3 GMT -6.0 <Info>: [OWSJSONFetchingTask] - Response status: 200, time zone: CST

2026-1-8 14:52:13 GMT -6.0 <Info>: [OSPSWLSComponentsLoadingOperation] - Server request status: 200, request: https://h20614.www2.hp.com/ediags/solutions/software/v3?lc=en&cc=us&client=hp-quick-start&ModelName=..., time zone: CST

2026-1-8 14:52:13 GMT -6.0 <Info>: [OSPBundleVersionChecker] - Bundle is not found

2026-1-8 14:52:13 GMT -6.0 <Warning>: [OSPBundleVersionChecker] - Bundle is not found

2026-1-8 14:52:37 GMT -6.0 <Info>: <OSPSoftwareComponentInstaller: 0x600003ae4e00>. Start downloading {schemes=(

    HTTPS,

    HTTP,

    FTP

)}

2026-1-8 14:52:37 GMT -6.0 <Info>: Start downloading file from HTTPS://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/macOS26/hp-pri...

2026-1-8 14:52:50 GMT -6.0 <Info>: [OSPFileDownload] - Did finish downloading file from HTTPS://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/macOS26/hp-pri... to file:///var/folders/tq/f97hb3y54zdbhbmjd00j8gpw0000gn/T/com.hp.hp-easy-start/SoftwareComponentDownloads/5A3A7BFE-DAD6-4C9A-873E-460B2B61CBC0/hp-printer-essentials-UniPS-6_4_0_1.pkg

2026-1-8 14:53:12 GMT -6.0 <Warning>: [OSPInstallerOutputReader] - Error data: [---- end of stream ----]

2026-1-8 14:53:12 GMT -6.0 <Info>: [OSPInstallerOutputReader] - Completed successfully

2026-1-8 14:53:55 GMT -6.0 <Info>: [OSPDeviceQueueProcessor] - Start obtaining required information for queue creation.

2026-1-8 14:53:55 GMT -6.0 <Info>: [OSPDeviceQueueCreator] - Creating queue for: HP Color LaserJet MFP E87750

2026-1-8 14:53:55 GMT -6.0 <Info>: [OSPDeviceQueuePPDProvider] - Start fetching PPDs

2026-1-8 14:53:55 GMT -6.0 <Info>: [OSPDeviceQueuePPDProvider] - Found 0 available PPDs

2026-1-8 14:53:55 GMT -6.0 <Error>: [OSPDeviceQueuePPDProvider] - Cannot fetch PPD

2026-1-8 14:53:55 GMT -6.0 <Error>: [OSPDeviceQueueCreator] - No proper PPDs available

2026-1-8 14:53:55 GMT -6.0 <Info>: [OSPDeviceQueueProcessor] - Queue creation is completed: type=0, error code=1

2026-1-8 14:53:56 GMT -6.0 <Error>: [OSPConnectToDeviceController] - Queue creation did finish with error: Error Domain=com.hp.osprey.DeviceQueueProcessor Code=1 "(null)" UserInfo={NSUnderlyingError=0x600001b939f0 {Error Domain=com.hp.osprey.QueueCreator Code=1 "(null)" UserInfo={NSUnderlyingError=0x600001b93660 {Error Domain=com.hp.osprey.PPDProviderError Code=1 "(null)"}}}}

[ferRX]

Hi @TomKatMac 

Please install the next driver for your printer in Mac:

>> HP printer essentials Universal PS_6401-pkg

 https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/macOS26/hp-pri...

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

[TomKatMac]

I'm running macOS on MBP with M3 chip.  The installation package to which you refer requires Rosetta on Apple silicon.  This is not an acceptable solution.