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‎01-13-2019 01:42 PM

HP Recommended
Product: officejet pro 8730
Operating System: macOS 10.14 Mojave

I am trying to set up my new printer, I can download the apps but unable to instal. It keeps coming back with try again later. the printer prints OK from my Mac and iPhone as well as a Windows laptop . Any ideas

Cheers Jeff

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2019 01:18 PM - edited ‎01-15-2019 11:39 AM

HP Recommended

@Jeff89

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

I believe the HP printer essential software for Mac contains HP Easy Scan and HP Utility. You may download and install HP Easy Scan and HP Utility from the links below:

HP Easy Scan

HP Printer Utility for Mac OS X

Instructions on how to use HP Easy Scan can be found here. 

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

View solution in original post

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3 REPLIES 3

‎01-14-2019 01:18 PM - edited ‎01-15-2019 11:39 AM

HP Recommended

@Jeff89

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

I believe the HP printer essential software for Mac contains HP Easy Scan and HP Utility. You may download and install HP Easy Scan and HP Utility from the links below:

HP Easy Scan

HP Printer Utility for Mac OS X

Instructions on how to use HP Easy Scan can be found here. 

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

Was this reply helpful? Yes No

‎01-15-2019 11:30 AM

HP Recommended

Thanks soooo much for that. It has solved the problem and appears to be working as it should.

Greatly appreciated

Jeff

Was this reply helpful? Yes No

‎01-15-2019 11:49 AM

HP Recommended

@Jeff89

 

You are welcome, Jeff 🙂

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

Have a great day!

Senan6806


I am an HP Employee

Was this reply helpful? Yes No
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