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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Unable to locate basic printer driver to download

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06-24-2016 08:27 PM
We lost our ability to print about the same date as Windows 10 was automatically applied. The following day, I reverted our computer back to Windows 7 with no errors, but we lost our ability to print. Then, I downloaded the full feature printer driver, but received an error message that the installer encountered an unexpected error (code 2203) while installing this package. I tried using both methods (USB and ethernet). I un-installed and re-installed the software again, but the same problem resulted. I also used the "HP Print and Scan Doctor" and the "Print Wizard", and still have the same problem. Something in the print driver is failing during installation. I've spent days researching possible solutions. I am now ready to just install a basic printer driver --- but I can't find where it is located on the HP website for Windows 7 (64 bit) for the HP PhotoSmart C6280 All-in-One. Can you help me?
Solved! Go to Solution.
Accepted Solutions
06-25-2016 10:50 AM
Hi @Hanagriff,
Thank you for joining the HP Forums!
I see that you are trying to find a basic driver to use for your HP Photosmart c6280 printer. I am happy to help!
Please try the steps within this post, How to Assign Alternate Print Drivers in Different Versions of Windows, by @Shane_R, and this will show you how to install a basic driver.
If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
Hope this is what you are looking for! 🙂
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
06-25-2016 10:50 AM
Hi @Hanagriff,
Thank you for joining the HP Forums!
I see that you are trying to find a basic driver to use for your HP Photosmart c6280 printer. I am happy to help!
Please try the steps within this post, How to Assign Alternate Print Drivers in Different Versions of Windows, by @Shane_R, and this will show you how to install a basic driver.
If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
Hope this is what you are looking for! 🙂
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!