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- Re: Unable to print- Scan Doctor error - Deskjet 2755e

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03-23-2025 06:34 PM
Product: HP DeskJet 2755e All-in-One Printer
Operating System: Microsoft Windows 11
I'm unable to print any documents. I downloaded and install updated drivers from the HP support site and still cannot print. I've tried to unplug the core, restarted the printer and my laptop (HP Envy x360) and still no luck.
I just tried the Print and Scan Doctor and it's says device manager error. What else am I missing?
1 REPLY 1
03-24-2025 08:24 PM
Hi @C_S01
Please follow steps from the next video:
>> https://www.youtube.com/watch?v=59R1wEgL2eo&ab_channel=PrinterGuruji
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
.
@ferRX / I am a volunteer posting answers on my own time.
@ferRX / I am a volunteer posting answers on my own time.
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