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HP DeskJet 2755e All-in-One Printer
Microsoft Windows 11

I'm unable to print any documents. I downloaded and install updated drivers from the HP support site and still cannot print. I've tried to unplug the core, restarted the printer and my laptop (HP Envy x360) and still no luck.  

I just tried the Print and Scan Doctor and it's says device manager error. What else am I missing?

Screenshot 2025-03-23 202959.png

1 REPLY 1
HP Recommended

Hi @C_S01 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=59R1wEgL2eo&ab_channel=PrinterGuruji

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.