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- Unable to read the display on my Office Jet M478 printer

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2 REPLIES 2
06-09-2023 12:00 PM
Using either the Toolbox or logging into the Embedded WebServer go to the settings tab and under preferences there is a setting for display brightness. You may be able to access this from the control panel as well but if the display is that faded you might not be able to navigate it.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.




I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
06-09-2023 12:02 PM
You will need to get a replacement screen, your is defective, it can happen on your printer model. You can probably find cheap screens on eBay; replacement is 1 flat cable, 1 ground cable, and a few screws.
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