• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-19-2021 08:02 PM

HP Recommended
Product: HP Photosmart 5510
Operating System: Microsoft Windows 10 (64-bit)

HP Photosmart 5510 only has a power supply plug, has no USB connection to my laptop.

Category:
2 REPLIES 2

‎04-19-2021 10:36 PM

HP Recommended

Hi,

Sure it have a USB port, be aware that a USB port of a printer is not the port as used on a computer:

ShlomiL_0-1618893255217.png

If you don't have a USB cable for a printer, a such looks as following and can be purchased in any nearby computer store, it is recommended using a standard cable of approx. 1.5-1.8 meters and directly connect it to a USB port of your PC:

ShlomiL_1-1618893321679.png

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎04-22-2021 05:55 AM

HP Recommended

     Thanks Very Much for taking the time to try and help me. When I first saw the graphic of the rear of a printer, my reaction was, "Of course". I assumed that I had forgotten the rear USB port. I pulled my desk away from the wall and made a thorough search. I can't believe I don't have a 2nd wire connection. I still feel as if I must have missed something. With the 1,  power plug there is no connection between the printer and my laptop.

     I still have no printer and hope that there is someone out there who will help me.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.