Unable to update Mac drivers for Photosmart 7520

[Bigmac49]

I am in a loop trying to update the drivers on a recent iMac....

I start in HP Support looking for driver software, and the only option is Easy Start. So I download Easy Start.

Easy Start runs and tells me I need to download HP Smart from the App Store to download software. I install HP Smart.

In HP Smart, I select 'Software and Driver Downloads'. That takes me back to HP Support.

In HP Support, the only option is Easy Start.

So simple question. Where is the Mac OS driver set for a Photosmart 7520? And how do I get out of this loop and install it.

Many thanks fo help.

[Jay_G24 · Accepted solution]

Hi @Bigmac49,

I'd like to help!

I understand you are unable to complete HP Easy Start.

You can skip installing HP Smart while completing the HP Easy start Installation.

you click on the close option and skip it.

You could alsoAdd the printer in macOS with AirPrint

To set up an HP printer with AirPrint, add the printer to the print queue in System Preferences.

1. Make sure the printer is connected to the Mac or to the same Wi-Fi network that the Mac is connected to.

   • USB connection: Connect the cable to the USB port on the rear of the printer  and to an available port on the Mac.

   • Wi-Fi connection for printers with control panel menus: On the printer, select the Setup, Network, or Wireless menu, select Wireless Setup Wizard, and then follow the instructions to connect the printer.

   • Wi-Fi connection for printers without a control panel menu: Press and hold the Wi-Fi button  for three seconds until the Wi-Fi light blinks. Press the WPS button on your router, and then wait while the printer connects to the network.

     If your router does not have a WPS button, download the HP Smart app on your Mac or mobile device, and then follow the instructions in the app to set up your printer on the Wi-Fi network.

   • Wired (Ethernet) network connection: Connect the network cable to the printer Ethernet port  and to an available port on the router or access point. At the printer port, the green light should be steady and the orange activity light should blink.

2. Open the Apple menu , click System Preferences, and then click Print & Scan or Printers & Scanners.

3. Look for your printer in the Printers list.

   • If your printer is listed, remove the printer before you add it with AirPrint. Click the printer name, click the Minus sign , click Delete printer, and then click the Plus sign  to open the Add window.

   • If your printer is not listed, click the Plus sign .

4. In the Add window, select your printer.

5. From the Use menu, select AirPrint or Secure AirPrint.

   If an AirPrint option is not listed in the menu, select Generic Postscript Printer (preferred) or Generic PCL Printer.

   

6. Click Add to complete the setup.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[Bigmac49]

Jay, many thanks for your help.

Before finding your solution of using USB and forcing the Mac to connect that way, I found the driver download I had been searching for on an Apple support hub. I believe Apple have now stopped updating HP drivers, since commitment to AirPrint? But this legacy bundle is still available here...    https://support.apple.com/kb/dl1888?locale=en_US

Cheers.

[Jay_G24]

Thank you for sharing.

I am glad the issue is resolved.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!