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HP Recommended
Apple iMac
macOS 10.15 Catalina

I am in a loop trying to update the drivers on a recent iMac....

 

I start in HP Support looking for driver software, and the only option is Easy Start. So I download Easy Start.

Easy Start runs and tells me I need to download HP Smart from the App Store to download software. I install HP Smart.

In HP Smart, I select 'Software and Driver Downloads'. That takes me back to HP Support.

In HP Support, the only option is Easy Start.

 

So simple question. Where is the Mac OS driver set for a Photosmart 7520? And how do I get out of this loop and install it.

 

Many thanks fo help.

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