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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
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HP Recommended
HP DeskJet 2332 All-in-One Printer
macOS 26.0 Tahoe

Unable to use HP Deskjet 2332 Printer in Macbook Air M3, It is getting detected in MacBook, but while printing, it is not coming anyway, and it is not getting detected in HP app. I have tried it by the USB option. I have tried it with the serial number, but nothing is printing. 

 

It will be very helpful if somebody can answer this question.

6 REPLIES 6
HP Recommended

Hi @Its_Jay_Paul 

Try to install driver with HP Easy Start:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip

ferRX_0-1759049816345.png

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Not working, it shows unable to find any driver

HP Recommended

Hi @Its_Jay_Paul 

Ok, if that doesn´t work then try to install with the next steps:

 

(1) Connect a USB cable between Deskjet printer and Mac computer:

ferRX_0-1756718420647.png

(2) Then install the next driver:

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hello, thank you for the help and printer is working, but how can i use scan option?

HP Recommended

Hi @Its_Jay_Paul 

 

Open the Printers and Scanners then click on Scan tab and click on "Open Scanner" button

 

ferRX_0-1759398480507.png

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hello, unfortunately this option is not coming. Once i come at printer and scanner option, i cant see scan option

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