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When printing collages of four pictures the top two and bottom two always come out to be different heights despite them being all the exact same size in the all. Not to mention the way they look at the app compared to the actual picture they are always cut off on either the sides of the bottoms - words, pictures, etc. Can this be fixed?

1 REPLY 1
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Hi @carlym93,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Sprocket.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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