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‎02-12-2020 10:06 PM

HP Recommended
Product: Envy 4520
Operating System: macOS 10.15 Catalina

I recently got a new computer (Mojave)  and updated to Catalina (big mistake).  If I uninstall from my new computer and reinstall will it wipe it clean from my old computer? I've kept my old laptop for issues like this but that's  not working for me either.

1 REPLY 1

‎02-12-2020 10:41 PM - edited ‎02-12-2020 10:42 PM

HP Recommended

@stayce615 

Hello,

What exactly are you trying to do?
Because if your HP ENVY 4520 series printer works, why would you want to uninstall it from your Mac?

With respect to macOS 10.15, please upgrade your Mac to macOS 10.15.3 to resolve the issue with the HP Easy Scan application and the Scan to Computer option from the printer control panel.

If you wish to uninstall the printer from your old Mac, go to the Uninstalling HP Printer Software (Mac) section. You can also follow the steps in the previous HP link to uninstall your printer on the new Mac.

Then, please use HP Easy Start to install your printer on the new Mac.

Do not hesitate to contact us in case of need.

Best regards,🤠



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