Unistall printer hp officejet pro 8710

[orbigfoot]

I am trying to install the drivers for the officejet pro 8710 all-in-one. I have downloaded the driver. It keeps asking for the disk to continue. I have tried uninstalling the hp8710 basic that is on the machine but it is requiring the disk. I don't have the disks. How do I get rid of the basic setup? I am using a 27" all in one HP computer.

[Echo_Lake]

 @orbigfoot

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I understand you are getting this error on the printer screen to install insert Disk to continue. 
 

Let's try these steps to resolve the issue: 

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

Root level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HP OfficeJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.