• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎08-31-2020 12:58 PM

HP Recommended
Product: UPD
Operating System: Microsoft Windows Server 2016

I've installed several versions back to a 5.x version of UPD PCL5 and PCL6 x64 driver on a Windows 2016 Server.   When I go to setup a printer I specify a local port of something like C:\PCL\Printer1.pcl   The next screen asks for the printer name (although it has a default name in place).  When clicking the "next" button, the system moves on to install the printer with the driver.  But it always fails.  It doesn't matter the PCL5 vs PCL6.   It doesn't matter the older or latest release.  It always fails with this same error:

 

The specified procedure could not be found.

 

I've tried a local port of \\servername\sharename\Printer1.pcl and it still fails with the same error.

 

I can do this on a Windows Server 2012R2 without any problem.  Is there something different about installing on Windows Server 2016 vs Windows Server 2012R2?  (both 64bit and using only 64bit drivers)

 

 

1 REPLY 1

‎09-01-2020 08:45 AM

HP Recommended

I've found a Windows 2016 Datacenter Server that I could successfully install a printer with this device driver.

 

This would suggest that the problem is how the server is configured.    Anyone have a better idea than randomly changing settings hoping to find the problem?

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.