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‎10-21-2020 04:25 PM

HP Recommended
Product: psc 1350
Operating System: Microsoft Windows 10 (32-bit)

No success downloading software and drivers from the 123.hp.com/support site. When I get to the screen which says

"checking your software needs" the wait is over an hour for a result and the result never comes.

Category:
1 REPLY 1

‎10-21-2020 04:51 PM

HP Recommended

@1Michael 

Hello,

Try installing your printer with HP Easy Start for Windows. 


If with HP Easy Start you do not detect the printer, please use HP Printer Install Wizard.

Ensure the printer is connected and try following the HP Printer Install Wizard below:

http://ftp.hp.com/pub/printers/hppiw/hppiw.exe

 

Do not hesitate to contact us in case of need.

Best regards,:Wink:



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