-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
The ePrint feature on my printer is turned off. When I select "Turn on," my printer indicates "Connecting to server and checking whether an update is required." After a couple moments, I see the following message:
When I access my printer software on my computer, I see the following under "Summary:"
When I click "Fix this," I get an error message indicating "unable to check for firmware update."
My wireless connection is pefectly fine, and airprint still functions fine.
Any ideas?
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hi,
Install the latet update by using the latest firmware utility below, that should restore web services functionality:
http://ftp.hp.com/pub/softlib/software13/printers/OJP8600_N911g-n_R1545A.exe
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended
Hi,
Install the latet update by using the latest firmware utility below, that should restore web services functionality:
http://ftp.hp.com/pub/softlib/software13/printers/OJP8600_N911g-n_R1545A.exe
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
2
0
0
HP Recommended
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community