Update errors with HP updates on wndows 10

[hodgecroft]

I constantly get two HP updates which fail to install on my PC which operates the latest version of Windows 10.  They are Null Print and NullFax for Photosmart 7520 Series.  This is becoming annoying and the failures are filling the Update History on the PC.  How can I successfully install the updates or alternative delete them to stop this recurring issue.  Microsoft Forum has been of little help. 

[Sizzlingsum_13 · Accepted solution]

Hello@hodgecroft

Welcome to the HP Forums.

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand you're getting the error message after updating the windows 10 OS.

I would like to help.

Let's try to uninstall and reinstall the printer driver and software.

Step 1:

Uninstalling the Printer from the computer.

1> In Windows search for and open Programs and features

2>Select your HP Printer

3>Select Uninstall

4>In Windows, search for and open Devices and printers.

5>In the Devices and Printers windows look for your HP Printer.

If you see it listed right-click on it and choose 'Delete or 'Remove Device'

6>Open up the run command with the "Windows key +R" key combo.

7>Type printui.exe /s and click ok

8>Click on the "drivers" tab.

9>Look for Hp Printer driver.If you see it Click on it and click Remove at the bottom

10>Select Ok

11>Select Apply and Okon the Printer Server Properties windows

12>Close Devices and printers

Step2: 

Download and reinstall HP Photosmart 7520 e-All-in-One Printer : Click here

Please complete the steps and let me know the outcome.

I'll be eagerly waiting to assist you with same,cheers:)

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the.

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[hodgecroft]

Many thanks followed your instructions and everything appears ok.  Updates now coming in from Windows and HP so waiting to see if everything installs ok.