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‎10-12-2020 03:01 PM

HP Recommended
Product: HP All in One
Operating System: Microsoft Windows 10 (64-bit)

I  have an HP Color Laser Jet Pro M252 series printer reading Ready2Download, fw is corrupt.

I have unplugged it, restarted it, uninstalled the printer, reinstalled the printer and downloaded the firmware directly to the printer and none of it is working.  My screen on the printer continues to give me the 

Category:
1 person had the same question
1 REPLY 1

‎10-15-2020 12:29 PM - edited ‎10-15-2020 12:37 PM

HP Recommended

@Debra-Ann

 

Welcome to the HP support community.

 

Since you have tried all the possible steps to fix the issue and still the issue not fixed.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

Cheers.

Sandytechy20
I am an HP Employee

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