Update printer firmware

[Vickm1982]

Your HP ENVY 4527 All-in-One Printer is using a firmware version that will soon be obsolete. By updating it for free today, you will ensure that your printer continues operating securely and your HP Instant Ink service continues without disruption. Done this last week but received another email today saying the same but no updates are available.

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[TEJ1602 · Accepted solution]

@Vickm1982, Welcome to HP Support Community!

If the printer has the updates already installed you do not have to worry. The email is only if you don't have the updates installed. It would have been sent to everyone with the HP Envy 4500 Printer.

If you have any concerns with your account or the printer we are always here to help you 🙂

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Sammyfb]

I have the same issue, I received an email telling me I need to update my printer firmware otherwise my printer won't be supported after November. However, when I followed the instructions it said there was no update available.

[Jay_G24]

Hi @Sammyfb,

I'd like to help!

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[Sammyfb]

Hi Jay. The model is OfficeJet 3830 All-in-One Printer.