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‎12-19-2023 02:14 AM

HP Recommended
Product: HP ENVY Photo 7134 All-in-One Printer

Hello, I would like to upgrade my personal account to a business account. I currently have 2 printers registered under my account, each located in a different place. Both of them are set up to use HP +, but I am having an issue with the ink delivery. The ink is being delivered to only one address, and when I try to update the address for one printer, it is being updated for both. I read that I need a business account to allow different ink delivery locations. Does anyone have any advice?

5 people had the same question
1 REPLY 1

‎12-19-2023 04:08 PM

HP Recommended

Hi @staffscanner,

 

Welcome to HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your instant ink account.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Suppor

Irfan_06-Moderator
I am an HP Employee

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