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‎06-08-2025 08:54 PM

HP Recommended

I have an HP OFFICE JET PRO 8130e series model 8135e. 

I have had it a couple months with no issue. Today it said use set up cartridges. So I removed the original and replaced with my new subscription cartridges and it will not work. Turned on and off with plug. Reseated cartridges multiple times and will not work. 

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1 REPLY 1

‎06-11-2025 02:48 AM - edited ‎06-11-2025 02:48 AM

HP Recommended

@Math14, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand you're seeing a "Use Setup Cartridges" error on your HP OfficeJet Pro 8135e, even after replacing the original cartridges with new Instant Ink subscription ones.

Please follow this document and try the suggested steps - Click here
 

Update the printer firmware to resolve problems | HP® Support
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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