Use Setup Cartridge-they are in but won't cleat

[Twolevesque]

HP 8020 Office Jet Pro-I had set up and all worked well. Power outage and now the screen asks for setup cartridges that are currently in place . tried to shut off and took the cartridges in and out and still have air on Screen

[zoey7886]

@Twolevesque, Welcome to HP Support Community!

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Let me know if this helps.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.