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HP Recommended
HP DeskJet 2320 All-in-One Printer
Microsoft Windows 11

I have deskjet 2320 all-in-one and its the 3rd time i change the ink cartridges 

After i used half of the ink 

The printer doesn't print or scan anymore,  it says 

Use setup cartridges ( which is i don't have since it's the 3rd time i change the cartridges)

I've been struggling with this for a week and i dont have any idea how to bypass it

3 REPLIES 3
HP Recommended

Hi @NicSnow,

 

Welcome to HP Support Community!

 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Rachel571 

HP Support 

.
Sneha_01- HP support
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