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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Use setup cartridge on HP DeskJet 2320 printer.

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05-08-2024 10:20 AM
I have deskjet 2320 all-in-one and its the 3rd time i change the ink cartridges
After i used half of the ink
The printer doesn't print or scan anymore, it says
Use setup cartridges ( which is i don't have since it's the 3rd time i change the cartridges)
I've been struggling with this for a week and i dont have any idea how to bypass it
05-08-2024 01:09 PM
Hi @NicSnow,
Welcome to HP Support Community!
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
Please help us with the Printer serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
https://support.hp.com/in-en/document/ish_2039298-1862169-16
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Rachel571
HP Support
Sneha_01- HP support